Wilson Lumber Blog

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Doors Galore

  • by: Heather Smith

In 2018 we recognized a need to improve the equipment we were using to manufacture our pre-hung interior door units. The machine was several decades old, and with increased demand it simply wasn’t able to keep up. ..

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Have you ever heard of El Portrerillo, Guatemala?

  • by: Elizabeth Orozco

Have you ever heard of El Portrerillo, Guatemala? Of course you haven’t, and here’s how I know: I googled El Portrerillo, Guatemala, and you know what came up?
Nothing.
It’s tiny, forgotten, needy.
It’s been waiting on us.
 ..

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Loyalty starts with Delivering What You Promise

  • by: Robb Wilson

Is loyalty dead? Customer loyalty, employee loyalty, whatever kind. You’ve seen the studies that show that the greatest predictor of loyalty is when a customer has a problem with the supplier and the supplier resolves it well. ..

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