Author: Robb Wilson

A couple of years ago a friend of mine was touring Wilson Lumber. He owns a similar company in California. After walking around a bit and taking in our culture […]

Is loyalty dead? Customer loyalty, employee loyalty, whatever kind. You’ve seen the studies that show that the greatest predictor of loyalty is when a customer has a problem with the […]

Often we only talk about composite decking. And with good reason, there’s a lot of cool stuff out there. Just a few years ago, if you were going to build […]